2/26/2026 2:21:21 PM
The ARC has identified many errors with consumer attestation dates for qualifying life events (LECs) for Special Enrollment Periods (SEPs).
It is important to review the details on the consumer’s verification document(s) before completing the questionnaire with them and that they attest to the date of their QLE. The date on the documentation must match the date the consumer attests to on the questionnaire.
To upload the document, either add it to the consumer's account or visit MNsure.org and search for "enrollment upload" to find the correct upload procedure. After uploading, wait 10 minutes and then contact the ARC for documentation review.
Additional information about this this process is available on Assister Central, Helping Consumers, /assister-central/helping-consumers/sep/index.jspSpecial Enrollment Period (SEP).
There is a separate procedure for uploading general verifications and LEC verifications, which can be found searching the keyword “upload” on MNsure.org.
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