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Read the latest announcements for MNsure-certified assisters. The announcements can be filtered by 'Broker', 'Navigator and CACs' and also by date.

Navigator Tip of the Week: Reporting Changes and Processing Renewals

3/12/2026 12:35:28 PM

Who do I contact to report changes?

The ARC can take changes on mixed eligibility cases involving qualified health plans (QHP) household members, provided that you are not trying to remove a household member who is currently eligible for a public program. The case cannot have reasonable opportunity period (ROP) verifications due or periodic data matching (PDM) status. Please visit /assister-central/helping-consumers/report-changes/index.jspReport Application Changes on Assister Central under Helping consumers to determine what changes can be reported online.

  • If a case has MinnesotaCare and MA, contact the County.
  • If a case has MinnesotaCare only, contact DHS.

Who processes the renewal?

  • MNsure does not process public program renewals.
  • If a case has MinnesotaCare and MA, the County processes the renewal.
  • If a case has MinnesotaCare only, DHS processes the renewal.

Navigators and CACs

Assister Program

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