Help Uploading Documents

You can use any smartphone—iPhone or Android—to scan documents. A “scan” is just a clear, flat photo that your phone turns into a clean portable document format (PDF) or image. Follow these simple steps.

How to Scan Documents

Place Document on Flat, Smooth Surface

• Avoid shadows—especially from your hands or the phone.

Take Photo with Your Phone’s Camera or Scanner

• Camera apps: Take a picture.
• Scan with iPhone: Open the Files app and choose Scan Documents.
• Scan with Android: Many Android phones automatically show a “Scan” button. If not, open the Google Drive app and choose Scan.

Save the Scan

• Camera apps: Save to your Photos.
• iPhone Files or Notes: Select Save (it saves as a PDF).
• Android Google Drive: Select Save and choose a folder.

What Size Should the File Be?

For high-quality, readable documents: 

• 1-3 MB per page, or
• Under 5 MB for a multi-page PDF

TIP: Use “Optimize File Size” if the photo is too large

You can call MNsure at 651-539-2099 (855-366-7873 outside the Twin Cities) for help.